SHIPPING POLICY

Thank you for shopping with Order Me. Our goal is to deliver your furniture quickly, safely, and affordably anywhere in the United States. Please review our shipping guidelines below.

1. Shipping Locations

We currently ship to all 50 U.S. states.
At this time, we do not offer international shipping.

2. Processing Time

Orders are typically processed within 1–3 business days.
Processing time may be longer during high-volume periods or for large furniture items.

You will receive a confirmation email as soon as your order is processed.

3. Delivery Time

Delivery times vary based on product type, stock availability, and destination.

Estimated delivery:

In-stock items: 5–12 business days

Oversized or specialty items: 7–20 business days

Pre-order or custom items: Delivery times will be listed on the product page

Once shipped, you will receive tracking details to monitor your order.

4. Shipping Fees

Many items qualify for free shipping.
For products that do not, shipping costs are calculated at checkout based on weight, size, and location.

5. Order Tracking

When your order ships, you will receive a tracking link via email or text.
You can track your shipment at any time until it reaches your delivery address.

6. Delivery Appointments (Large Items)

For large furniture shipments, the carrier may contact you to schedule a delivery appointment.
Please ensure someone is available to receive and inspect the delivery.

7. Missed Deliveries

If a delivery attempt is missed:

Carriers may try again

You may be asked to pick up the item from a local distribution center

Additional redelivery fees may apply (carrier-dependent)

8. Damaged or Missing Items

If your furniture arrives damaged, defective, or missing components, contact us within 48 hours.
Please provide photos of the packaging and the damaged item.

We will arrange a replacement, repair, or refund as needed.

9. Package Lost in Transit

If your order shows as "delivered" but you have not received it:

Check with neighbors or building staff

Allow 24–48 hours for potential carrier delays

Contact our support team if the package is still missing

We will assist you in filing a claim and resolving the issue.

10. Shipping Restrictions

We may not be able to deliver to:

PO Boxes (for large/oversized items)

Certain remote or hard-to-reach locations
If any restrictions apply, we will contact you before processing your order.