FAQ's?

1. What is Order Me?

Order Me is an online furniture store serving customers across the USA. We offer modern, affordable, and high-quality furniture delivered right to your doorstep.

2. Where do you ship?

We ship anywhere within the United States, including most rural and suburban areas. At this time, we do not offer international shipping.

3. How long does delivery take?

Delivery times vary by product and location.
Most in-stock items arrive within 5–12 business days. Larger items or custom pieces may take longer. You’ll receive tracking updates as soon as your order ships.

4. Do you offer free shipping?

Many of our items qualify for free shipping. Shipping fees, if applicable, are calculated at checkout based on your location and the size of the product.

5. How can I track my order?

After your order ships, you’ll receive a tracking link via email or text. You can follow your shipment in real time until it reaches your home.

6. What payment methods do you accept?

We accept major U.S. payment options including:

Credit & debit cards (Visa, MasterCard, American Express, Discover)

PayPal

Shop Pay / Apple Pay / Google Pay (if enabled on your website)

7. Do you offer financing or payment plans?

Yes! Eligible customers can pay over time using available financing partners such as Shop Pay Installments, Klarna, or Affirm (depending on what you plan to use).

8. What is your return policy?

We offer a hassle-free return policy.
If you’re not satisfied with your purchase, you can return eligible items within 30 days of delivery in original condition.
Some exclusions may apply for clearance or custom-made items.

9. What if my furniture arrives damaged?

If an item arrives damaged or defective, contact us within 48 hours with photos. We will arrange a replacement, repair, or refund as quickly as possible.

10. Do you offer assembly services?

Many products come with easy-to-follow instructions.
In select areas, we offer professional assembly and setup services at checkout or upon request.

11. Can I cancel my order?

Orders can be canceled before they are shipped. Once an item is in transit, cancellation is no longer possible, but you may process a return after delivery.