FAQ's

Greetings to the Frequently Asked Questions (FAQ's) section on OrderMe platform. Here, we have curated responses to frequently encountered questions, aiming to furnish you with swift and valuable information.

GENERAL QUESTIONS

Q: What is OrderMe?

A: Welcome to OrderMe - Where Your Style Finds Its Perfect Match! Discover the perfect and quality Products.

Q: How may I reach out to OrderMe customer support?

A: To connect with our customer support team at OrderMe, simply visit the "Contact Us" section on our website or send an email to support@ordermeinc.com. We're dedicated to providing assistance and support whenever you need it.

ORDERING AND SHIPPING

Q: How do I place an order on OrderMe?

A: To place an order, simply browse our website, select the items you wish to purchase, and proceed to the checkout. Follow the on-screen instructions to complete your order.

Q: When will my order shipped?

A: Shipping charges: Free for all orders over $45.

• Handling time: 1-2 business days
• Transit (Travelling) Time : 3- 4 business days (Mon to Fri)

Q: Can I track my order?

A: Yes, you can track your order through Email. You will find tracking information for each order there ASAP.

Q: What Methods of Payment do you accept?

A: We accept the following credit and debit cards

• American Express
• Diners Club
• Discover
• Mastercard
• Visa

RETURNS AND EXCHANGES

Q: What is OrderMe return policy?

A: We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving your order. Please visit our return policy as link provided OrderMe Refund Policy page for more details.

Q: How do I initiate a return or exchange?

A: To initiate a return or exchange, please contact our customer support team through the "Contact Us" page or send an email to support@ordermeinc.com.

 If you have any other questions or need further assistance, feel free to reach out to us. Thank you for choosing OrderMe.

Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)

Business Email: support@ordermeinc.com

Business Address: 2112 Wyda Way, Sacramento CA 95825, United States