Refund policy

Return & Refund Policy

Updated: April 02, 2026
Thank you for shopping with OrdermeInc. We strive to provide you with high-quality products that meet your expectations. If you are not entirely satisfied with your purchase, we're here to help.

Return Policy

You have 30 calendar days from the date you received your item to initiate a return.

To be eligible for a return:

• Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

To initiate a return, please contact our customer service team at Whatsapp Now : +1 (510) 988-8156 to obtain a return authorization or return label.

Once your return is received and inspected, we will send you an email notification confirming that we have received your returned item. You will also be notified of the approval or rejection of your refund.

If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and for the credit to appear in your account.

Refund Policy

We offer a full refund for returned items within the 30-day return window.

• There are no restocking fees or return fees.

• If a refund is approved, the cost of return shipping will be free of cost.

Exchanges

If you would like to exchange your item for a different style or color, please contact our customer service team to arrange an exchange.

Exchanges are subject to availability. If the requested item is not available, a refund will be issued according to the standard refund policy.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible by providing either a replacement item or issuing a refund.

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Contact Information

Customer Support: 24/7 Dedicated Customer Support

Business Hours: Monday – Friday | 9:00 AM – 4:00 PM

Whatsapp Now : +1 (510) 988-8156

Business Email: support@ordermeinc.com

Business Address: 154 Otto Circle, Sacramento, CA 95822, United States